What we know

Building and maintaining a high performing partnership is not easy.
The risks of mismanagement are high.

But get it right and you can realise great improvements in productivity
up to 37% for creative agencies and up to 21% for media planning agencies.

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Videos

Behaviours that set the best teams apart from the rest

How the best client-agency teams work

Resilience; a 'business critical' team performance standard

20 years of 'resilience' data

How contact frequency impacts client-agency relationships

Contact frequency. Does it work?

Do Better Agency Relationships Deliver Better Work?

Effie Awards Reveal The Proof

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Papers

We continuously improve relationships by bringing professional teams together
in a transparent and pragmatic way.

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Download our industry-specific reports covering:
- Industry benchmarks compared with all industries
- Industry perception gaps (between clients and agencies) compared with all industries

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